Legal

Refund Policy

Last updated: October 16, 2026

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This policy brings together what our Terms of Use say about cancelling your subscription, withdrawing from the contract and getting a refund.

1. Cancel whenever you want

You can cancel your subscription at any time:

  • from Billing, in your account;
  • from the unsubscribe page, with your email and without logging in;
  • or by writing to .

After cancelling, you keep access to the Service until the end of the current billing period or trial period, as applicable, and nothing more is charged.

If you cancel during the trial, before it ends, the subscription does not renew into the monthly plan and you will not be charged again.

2. Right of withdrawal

You have the right to withdraw from the contract within 14 calendar days from the date of subscription, without having to give any reason.

To exercise the right of withdrawal, contact our support team through the official communication channels: the contact form or .

3. Refunds

You can request a refund of the amounts paid within 14 calendar days from the date of purchase, in accordance with this policy and the applicable regulations. Once the refund has been processed and accepted, access to the service ends.

The refund is made to the same card or payment method used to pay.

The service contracted is personal and non-transferable, so it may not be assigned to other users. If no refund is requested within that period, you keep the right to use the service until the end of the contracted period.

4. How to request it

Write to us through the contact form, choosing “Refund” as the reason, or by email to , from the email address of your account. Tell us which charge you want refunded.